Privacy policy

Effective July 13, 2026. Creators section added October 18, 2026.

MATHEN builds websites and phone-answering services for local businesses, and a site, store and first product for creators. This page explains what we collect on this site and what we do with it.

What we collect

If you submit the contact form, we receive the name, business name, and phone number you type in. If you call our demo line, the call is answered by our automated receptionist and we receive the call details and a transcript so we can follow up.

Analytics and session recording

On our public pages only (our home page, our service pages (Websites, Get Found, Never Miss a Customer and Plans), the plan questionnaire, the booking page and these policy pages), we use Microsoft Clarity to understand how visitors use the site. Clarity records page views, clicks, scrolling and mouse movement, and can replay an anonymised recording of a visit. It sets cookies in your browser to do this. Text you type into form fields is masked by Clarity before it leaves your browser.

We do not run Clarity or any session recording on the pages where real information is handled: the agreement and signing page, the intake form, the client portal, the client scoreboard, or any staff page. Nothing you enter on those pages is recorded or replayed.

Microsoft processes this data under its own privacy terms, at privacy.microsoft.com/privacystatement. You can stop it entirely by enabling Do Not Track or blocking cookies in your browser, and the site will work exactly the same.

On the same public pages we also use Vercel Web Analytics, which counts page views and where visitors came from. It sets no cookies and does not identify you or follow you to other sites.

How we use it

To call or text you back about your request. That's it. We don't sell your information or add you to mailing lists you didn't ask for.

Creators

If you apply on our creators page, we receive what you enter: your name, email and state, your phone number if you add one, your main handle, the platforms you post on and a follower range for each, a monthly income range from content (or “Rather not say”), what you sell now, what you want most, the plan you picked if any, whether you are under 18, and whether you agreed to texts. We use it to read your application, reply to you and make your homepage concept. We don’t sell it or share it.

The creators page is one of our public pages, so Clarity runs there too, but the application and the chat are masked: your answers and your questions are not recorded or replayed.

The chat on that page is an automated assistant. Your question goes to Anthropic, our AI provider, to write the answer. We don’t keep a log of what you type in the chat.

To stop spam, we keep a count of applications and chat questions from each connection (by IP address), by the hour and by the day.

If you sign the creator agreement, everything you give us, including income figures and platform insights, is kept private and used only to deliver your site and store and measure their results. We never sell it or share it, except what the Founding Creator clause in your agreement allows.

If you tick “Text me about my application”, we text you about your application at the number you gave. Consent to texts is not a condition of anything. Reply STOP to stop, or HELP for help.

Text messaging (SMS) program

When you submit our contact form with your phone number, you consent to receive follow-up calls and text messages from MATHEN about your request at the number you provided. Consent to receive texts is not a condition of purchase.

MATHEN also operates booking and phone-answering systems for local businesses. When you book an appointment with one of those businesses and actively check the SMS-consent box (or give verbal consent by phone), you consent to receive appointment confirmations, reminders, and a review invitation relating to that booking, sent on that business's behalf. Full details: our SMS program & opt-in policy.

Message frequency varies (typically one or two messages per inquiry). Message and data rates may apply. Reply STOP at any time to opt out of texts, or HELP for help. After you send STOP, we may send one final message confirming you've been unsubscribed.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Questions

Call or text (833) 385-8553.